Returns & Exchanges

At The Pillow Home, we want you to love your sleep experience; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. Please ensure that all pillows and linens are returned in their original packaging and in unused condition to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.

• 4.
  Receive Your Refund

  After our warehouse inspects the items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.